Rick Keifer
Virtual Chief Information Officer
Phone:
914-216-1728
Email:
Address:
27 Bellain Ave
Harrison, NY 10528
Date of Birth:
Feb 16, 1967
A Bit About Me
Seasoned IT executive with over 20 years of management experience transforming IT operations. Development and Project Execution. Expertise spans technology, information security, communications, and development, with a proven ability to drive cost savings and operational excellence. Managing high-performance teams through motivation and strategic engagement. A tenure in the UK shapes a global perspective. Providing innovative solutions to complex technical challenges while consistently delivering measurable business value.
Professional Skills
Strategic Planning
IT Governance
Network Expert
Development Management
Cybersecurity Leadership
Data Analysis
Cloud Computing
Budget Management
Project Management
Vendor Management
IT Infrastructure
Innovation Strategy
Business Acumen
Risk Management
Team Leadership
Communication Skills
Problem-Solving
Decision-Making
Stakeholder Engagement
Phone Systems
Work Experience
2019 to Present
2018 - 2019
2010 - 2018
1998 - 2012
International Exerience
Military Experience
Keifer Technology - Provide outsourced CIO and IT project management solutions to more than 20 SMB customers - ranging from solo entrepreneurs to professional law firms, healthcare, healthcare manufacturers, and hospital systems with hundreds of users. Assist with the management of the IT budgets. Consult with senior executives and guide IT organizations to identify, recommend, and implement solutions that restore underperforming units, optimize IT infrastructure, and enhance internal capabilities. Identify, research, and implement technology solutions to increase capabilities and efficiency while reducing overall costs. Negotiate network, telecoms, and infrastructure contracts on behalf of clients. Implement and enforce best practices, corporate guidelines, and cost controls while providing clear direction, leadership, and communication necessary for clients to achieve operating goals. If company is writing their own software, manage the development team. For healthcare provide guidance and document HIPAA procedures.
Itentive - Directed technology strategy and managed a team of 24 technicians and help desk personnel in services and support departments responsible for supporting 3,000 users across 50 locations. Oversaw 24/7 operations of the hosted environment, provided third tier support for the SaS (Software as a Solution) team, administration of users hosted EHR and EPM platforms, and help desk support for physicians. Served as account manager for key clients.
ENT and Allergy - The nation’s largest ENT healthcare group with 220 physicians across 46 office locations. Reported to and advised CFO while managing all aspects of technology including servers, workstations, network infrastructure, development, database management, software platforms, and telephony systems. Oversaw 24/7 hosting operations for the core software system, Nextgen. Created and managed the $50M IT budget. Negotiated all telecommunications and IT contracts. Directed new office buildouts and relocation projects. Worked closely with the HIPAA Privacy Officer as the HIPAA Security Officer to lead training efforts, enforce compliance, and respond to any HIPAA breach.
Network Crazy - Owned and operated a Managed Services Value-Added Reseller (VAR) business serving New York, New Jersey and Connecticut. Provided comprehensive technology management for over 100 small to medium-sized businesses serving over 4,000 users with a team of 12 technicians and developers. Offered a full range of services as a completely outsourced technology department. The services included a help desk, field technicians, network consulting, office relocations, development, website design, data center hosting, and telephony systems (specializing in Avaya).
Holiday Autos UK - Vice President of Technology and Operations
United States Army - 1/504 PIR - 82nd Airborne Division
Sergeant